Terms and Conditions

OVERVIEW

This website is operated by BestBuddies Pets Shop. Throughout the site, the terms “we”, “us” and “our” refer to BestBuddies. By accessing our site or purchasing from our store, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or linked. These Terms apply to all users, including browsers, customers, and content contributors.

Please read these Terms of Service carefully before using our website. If you do not agree to all terms, you may not access the website or use any of our services. Your continued use constitutes acceptance of any updates to these Terms.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that you are of legal age in your location, or have permission from a legal guardian. You agree not to use our products or services for any illegal or unauthorized purpose.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time. Your data (excluding credit card info) may be transferred unencrypted over networks. You may not duplicate, exploit, or copy any part of the Service without written consent.

SECTION 3 – ACCURACY OF INFORMATION

We are not liable if information on this site is inaccurate or outdated. Content is for general reference only.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Product prices are subject to change without notice. We may modify or discontinue the Service without liability.

SECTION 5 – PRODUCTS OR SERVICES

Some items may only be available online and may have limited quantities. Product colors and descriptions may vary slightly. Returns and exchanges follow our stated Return Policy.

SECTION 6 – BILLING & ACCOUNT ACCURACY

We may limit or cancel orders at our discretion. You agree to provide current, complete, and accurate billing and account information.

SECTION 7 – OPTIONAL TOOLS

We may offer third-party tools “as-is” with no warranties or endorsements. Use at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or materials linked through our site. Review their policies before engaging.

SECTION 9 – USER COMMENTS & FEEDBACK

By submitting content to us, you grant us unrestricted rights to use it. We may remove or modify user content that violates our policies.

SECTION 10 – PERSONAL INFORMATION

Your personal data is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel or change orders accordingly.

SECTION 12 – PROHIBITED USES

You may not use this site or its content for illegal, abusive, misleading, or harmful purposes.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service. All services and products are provided “as is.” BestBuddies will not be liable for damages resulting from use of the service or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless BestBuddies from any claims or demands arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any part of these Terms is unenforceable, the remainder will remain in effect.

SECTION 16 – TERMINATION

These Terms are effective until terminated by either party. We may terminate your access at any time if we suspect a violation.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any posted policies, represent the complete agreement between you and BestBuddies.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United Arab Emirates.

SECTION 19 – CHANGES TO TERMS

You can review the most current version at any time on this page. Continued use of the site implies acceptance of updates.

SECTION 20 – CONTACT INFORMATION

For questions about these Terms, please contact us at: info@bestbuddies.ae